Incident Report: 20131217: Difference between revisions
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[[Category:Incident Reports]] | |||
{{Incident | {{Incident | ||
|brief=Some planned IT | |brief=Some planned IT Services maintenance that went as planned had an unplanned impact on one of our servers. | ||
|severity= | |severity=Low | ||
|impact= | |impact=None (Only Production in term-time) | ||
|start=17/12/2013 07:30 (est) | |start=17/12/2013 07:30 (est) | ||
|end=19/12/2013 11:45 | |end=19/12/2013 11:45 | ||
| Line 20: | Line 21: | ||
* Xymon does not currently have any monitoring enabled for uryrrod. This should monitor at least system availability. | * Xymon does not currently have any monitoring enabled for uryrrod. This should monitor at least system availability. | ||
* Make further use of the Snapshot capabilities of VMWare. Once the server was restored, a snapshot was taken to enable easy restoration in the event of recurrence, but this should possibly become a more regular process. | * Make further use of the Snapshot capabilities of VMWare. Once the server was restored, a snapshot was taken to enable easy restoration in the event of recurrence, but this should possibly become a more regular process. | ||