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{{Incident
 
{{Incident
 
   |brief=Some planned IT Service maintenance that went as planned had an unplanned impact on one of our servers.
 
   |brief=Some planned IT Service maintenance that went as planned had an unplanned impact on one of our servers.
   |severity=Medium
+
   |severity=Low
   |impact=Low (service users have perished)
+
   |impact=None (Only Production in term-time)
 
   |start=17/12/2013 07:30 (est)
 
   |start=17/12/2013 07:30 (est)
 
   |end=19/12/2013 11:45
 
   |end=19/12/2013 11:45

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