Changes

* One of the first people aware of the situation (if something has occurred at an obscure hour then probably the only person aware)

* One of the first people aware of the situation (if something has occurred at an obscure hour then probably the only person aware)

* Has enough technical know how to decide which of the many suggestions thrown their way is best to carry out first.

* Has enough technical know how to decide which of the many suggestions thrown their way is best to carry out first.

* Must relay clear instructions to the Incident Worker/s.

* Must relay clear instructions to the other responders.

* Their job is to see the bigger picture (we need to get back on air asap and then we can start to troubleshoot and fix).

* Their job is to see the bigger picture (we need to get back on air asap and then we can start to troubleshoot and fix).

:* This means that the most qualified person for fixing the problem isn’t always the best person to be IR, as they may get tunnel vision while working on the problem

:* This means that the most qualified person for fixing the problem isn’t always the best person to be RL, as they may get tunnel vision while working on the problem

* Need to be able to keep all respondents on track.

* Need to be able to keep all respondents on track.