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Incident Report: 20200511
(view source)
Revision as of 12:37, 11 May 2020
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12:37, 11 May 2020
→Reoccurrence mitigation
Line 22:
Line 22:
* Reduce dependency on upstream services
* Reduce dependency on upstream services
:* Investigate a local caching DNS resolver?
:* Investigate a local caching DNS resolver?
−
* Ask ITS
kindly
to tell us when they take down our campus uplink
+
* Ask ITS
nicely
to tell us when they take down our campus uplink
−
* Ask ITS
kindly
to make it reboot at xx:30 instead of xx:00
+
* Ask ITS
nicely
to make it reboot at xx:30 instead of xx:00
* Improve documentation and logging of the new WebStudio services, to make future troubleshooting easier
* Improve documentation and logging of the new WebStudio services, to make future troubleshooting easier
* Figure out why Dearie-Me didn't fire - possibly needs a recalibrate
* Figure out why Dearie-Me didn't fire - possibly needs a recalibrate
Marks Polakovs (11090)
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