Incident Report
Jukebox forgets how an audio happens
Summary
Severity Moderate
Impact High (Approx 1hr of dead air)
Event Start 29/10/2019 11:02
Event End 29/10/2019 12:26
Recurrence Mitigation Make sure the dead air alarm actually alerts when dead air happens
Contacts
Recovery Leader Marks Polakovs (MP)
Other Attendees Morgan McKay(MM)


Summary

An (As of yet) not pinpointed issue caused Jukebox to fail to output to TX and Online for over an hour, despite the jukebox service still playing out music on Icecast and through the studio faders.