Incident Report: 20181114

Incident Report
ITS broke
Summary
Severity Critical
Impact High (Dead air for around 2 minutes)
Event Start 25/02/2017 16:29
Event End 25/02/2017 17:30
Recurrence Mitigation Fix Nameservers
Contacts
Recovery Leader Isaac Lowe
Other Attendees Jordan Cameron


ITS had a major system error. This broke our stuff. More to follow.

(Total dead air: 16:28:44 - 16:30:36)

At 19:22, output was successfully switched to OB (they were running late anyway), which then proceeded without incident.

Causes

Namesevers.

Work Required

Namesevers.