Incident Report: 20181114
| Incident Report | |
|---|---|
| ITS broke | |
| Summary | |
| Severity | Critical |
| Impact | High (Dead air for around 2 minutes) |
| Event Start | 25/02/2017 16:29 |
| Event End | 25/02/2017 17:30 |
| Recurrence Mitigation | Fix Nameservers |
| Contacts | |
| Recovery Leader | Isaac Lowe |
| Other Attendees | Jordan Cameron |
ITS had a major system error. This broke our stuff. More to follow.
(Total dead air: 16:28:44 - 16:30:36)
At 19:22, output was successfully switched to OB (they were running late anyway), which then proceeded without incident.
Causes
Namesevers.
Work Required
Namesevers.