Difference between revisions of "Incident Report: 20191029"
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| − | =Jukebox | + | =Summary= |
| + | An (As of yet) not pinpointed issue caused Jukebox to fail to output to TX and Online for over an hour, despite the jukebox service still playing out music on Icecast and through the studio faders. | ||
Revision as of 13:21, 5 November 2019
| Incident Report | |
|---|---|
| Jukebox forgets how an audio happens | |
| Summary | |
| Severity | Moderate |
| Impact | High (Approx 1hr of dead air) |
| Event Start | 29/10/2019 11:02 |
| Event End | 29/10/2019 12:26 |
| Recurrence Mitigation | Make sure the dead air alarm actually alerts when dead air happens |
| Contacts | |
| Recovery Leader | Marks Polakovs (MP) |
| Other Attendees | Morgan McKay(MM) |
Summary
An (As of yet) not pinpointed issue caused Jukebox to fail to output to TX and Online for over an hour, despite the jukebox service still playing out music on Icecast and through the studio faders.