Incident Report: 20181114: Difference between revisions

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{{Incident
{{Incident
   |brief=ITS broke
   |brief=ITS broke
   |severity=Critical
   |severity=Moderate
   |impact=High (Dead air for around 2 minutes)
   |impact=High (Dead air for around 2 minutes)
   |start=25/02/2017 16:29
   |start=25/02/2017 16:29
Line 9: Line 9:
   |others=[[Jordan Cameron]]
   |others=[[Jordan Cameron]]
}}
}}
ITS had a major system error. This broke our stuff. More to follow. 


(Total dead air: 16:28:44 - 16:30:36)
(Total dead air: 16:28:44 - 16:30:36)


At 19:22, output was successfully switched to OB (they were running late anyway), which then proceeded without incident.


== Causes ==
== Causes ==
Namesevers.
 


== Work Required ==
== Work Required ==
Namesevers.
 


[[Category:Incident Reports]]
[[Category:Incident Reports]]

Revision as of 19:27, 14 November 2018

Incident Report
ITS broke
Summary
Severity Moderate
Impact High (Dead air for around 2 minutes)
Event Start 25/02/2017 16:29
Event End 25/02/2017 17:30
Recurrence Mitigation Fix Nameservers
Contacts
Recovery Leader Isaac Lowe
Other Attendees Jordan Cameron


(Total dead air: 16:28:44 - 16:30:36)


Causes

Work Required