Incident Report: 20170225: Difference between revisions
Created page with "{{Incident |brief=Streaming services were restarted, then failed to come back up |severity=Critical |impact=High (Dead air for around 15 minutes) |start=25/02/2017 18:..." |
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At 19:01, GodEmperor Anthony was phoned. | At 19:01, GodEmperor Anthony was phoned. | ||
At 19:08, the stream was brought back up (by running `startAudio.sh`), and all was well again. | At 19:08, the stream was brought back up (by running `startAudio.sh`), and all was well again. (Total dead air: 18:53:39 - 19:09:00) | ||
At 19:22, output was successfully switched to OB (they were running late anyway), which then proceeded without incident. | At 19:22, output was successfully switched to OB (they were running late anyway), which then proceeded without incident. | ||
== Causes == | == Causes == | ||
Output failing to switch to OB lead to some bad decisions. Original cause | Output failing to switch to OB lead to some bad decisions. Original cause was due to the "OB listener" being "moved" to the wrong stream earlier and the audio path getting unconfigured. | ||
== Work Required == | == Work Required == | ||