Difference between revisions of "Incident Report: 20181114"

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{{Incident
 
{{Incident
 
   |brief=ITS broke
 
   |brief=ITS broke
   |severity=Critical
+
   |severity=Moderate
 
   |impact=High (Dead air for around 2 minutes)
 
   |impact=High (Dead air for around 2 minutes)
 
   |start=25/02/2017 16:29
 
   |start=25/02/2017 16:29
Line 9: Line 9:
 
   |others=[[Jordan Cameron]]
 
   |others=[[Jordan Cameron]]
 
}}
 
}}
 
ITS had a major system error. This broke our stuff. More to follow. 
 
  
 
(Total dead air: 16:28:44 - 16:30:36)
 
(Total dead air: 16:28:44 - 16:30:36)
  
At 19:22, output was successfully switched to OB (they were running late anyway), which then proceeded without incident.
 
  
 
== Causes ==
 
== Causes ==
Namesevers.
+
 
  
 
== Work Required ==
 
== Work Required ==
Namesevers.
+
 
  
 
[[Category:Incident Reports]]
 
[[Category:Incident Reports]]

Revision as of 18:27, 14 November 2018

Incident Report
ITS broke
Summary
Severity Moderate
Impact High (Dead air for around 2 minutes)
Event Start 25/02/2017 16:29
Event End 25/02/2017 17:30
Recurrence Mitigation Fix Nameservers
Contacts
Recovery Leader Isaac Lowe
Other Attendees Jordan Cameron


(Total dead air: 16:28:44 - 16:30:36)


Causes

Work Required