Difference between revisions of "Incident Report: 20181114"
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(Created page with "{{Incident |brief=ITS broke |severity=Critical |impact=High (Dead air for around 2 minutes) |start=25/02/2017 16:29 |end=25/02/2017 17:30 |mitigation=ITS Broke |...") |
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|start=25/02/2017 16:29 | |start=25/02/2017 16:29 | ||
|end=25/02/2017 17:30 | |end=25/02/2017 17:30 | ||
| − | |mitigation= | + | |mitigation=Fix Nameservers |
|leader=[[Isaac Lowe]] | |leader=[[Isaac Lowe]] | ||
|others=[[Jordan Cameron]] | |others=[[Jordan Cameron]] | ||
Revision as of 18:26, 14 November 2018
| Incident Report | |
|---|---|
| ITS broke | |
| Summary | |
| Severity | Critical |
| Impact | High (Dead air for around 2 minutes) |
| Event Start | 25/02/2017 16:29 |
| Event End | 25/02/2017 17:30 |
| Recurrence Mitigation | Fix Nameservers |
| Contacts | |
| Recovery Leader | Isaac Lowe |
| Other Attendees | Jordan Cameron |
ITS had a major system error. This broke our stuff. More to follow.
(Total dead air: 16:28:44 - 16:30:36)
At 19:22, output was successfully switched to OB (they were running late anyway), which then proceeded without incident.
Causes
Namesevers.
Work Required
Namesevers.