Incident Response Guide: Difference between revisions
| Line 21: | Line 21: | ||
* Must relay clear instructions to the Incident Worker/s. | * Must relay clear instructions to the Incident Worker/s. | ||
* Their job is to see the bigger picture (we need to get back on air asap and then we can start to troubleshoot and fix). | * Their job is to see the bigger picture (we need to get back on air asap and then we can start to troubleshoot and fix). | ||
* This means that the most qualified person for fixing the problem isn’t always the best person to be IR, as they may get tunnel vision while working on the problem | :* This means that the most qualified person for fixing the problem isn’t always the best person to be IR, as they may get tunnel vision while working on the problem | ||
* Need to be able to keep all respondents on track. | * Need to be able to keep all respondents on track. | ||